Career Opportunities

Join Team MDI

Company Overview

Millwork Distributors Inc is a privately held company in the Building Material Industry providing market leading products through wholesale distribution and fabrication. We are a leader in the industry and on a very aggressive growth pattern. MDI is respected and established with our customer base and vendors alike. We offer competitive wages with a complete benefit package including, health, 401K and vacation along with the ability to bonus. We operate under a TEAM culture and growth within our organization is not only available it is encouraged. Become a part of the MDI TEAM!


Customer Service Representative

Job Description Overview:

Customer Service Representative (CSR) is the primary contact within our organization for our clients. They are the knowledge and the resource our customers depend on a daily basis to deliver outstanding Customer Service. They are accountable for understanding our product offering and production capabilities. You are more than an order taker, you are a consultant to our client’s everyday business.

CSR at MDI responsibilities:

  • Provide outstanding customer service to our business partners.
  • Ability to multi task; manage both phone and email correspondence.
  • Understand our product offering and production capabilities.
  • Process orders with efficiency and accuracy.
  • Be a consultant, provide solutions to our customers needs and solve problems.
  • Be an ethical business partner to our vendor partners and customers.
  • Maintaining a positive attitude and strive to be a leader within our culture.
  • Perform additional duties and follow directions instructed by management.

Job Requirements for CSR

  • Previous customer service experience. Understanding of Building Materials is a plus but not required.
  • Strong verbal and written skills.
  • Exceptional attention to detail.
  • Ability to multi-task.
  • Professional demeanor and accountability.
  • Ability to work in high pressure, fast pace environment.

Physical Requirements:

  • Ability to work from a desk station in a sitting position for extend period of time.
  • Work in an open environment and maintain concentration in a highly busy and noisy space.
  • Ability to lift and move 5-20 lbs if needed.